FAQ
🚚 First: For Individual Customers (B2C)
- Standard shipping: 2 to 5 business days within Saudi Arabia.
- International shipping: 7 to 14 business days (available to selected countries).
The cost is calculated at checkout based on weight and region.
Yes, according to the offers available in the store.
We deliver to all cities in Saudi Arabia, except for some remote areas. We may contact you to confirm the possibility of delivery.
A tracking number will be sent to your email or via messages as soon as the order is shipped.
Mada, Visa, MasterCard, American Express, and Apple Pay.
All prices are in Saudi Riyals (SAR) and include VAT.
All payment transactions are processed through secure and encrypted payment gateways to ensure the protection of your data.
Please refer to the Return and Exchange Policy by clicking here.
🤝 Second: For Suppliers
Salis Business Solutions Company is a Saudi company specialized in connecting local and international brands with target markets efficiently and professionally.
We work on introducing international products to the Saudi market, and in return, we help Saudi brands reach new markets around the world.
TARGO is one of Salis’ platforms dedicated to B2C (business-to-consumer) sales, in addition to managing B2B (business-to-business) wholesale sales through multiple sales channels.
- Market Entry Management: Studying regulatory requirements, facilitating registration procedures, and ensuring compliance with local standards.
- Multi-Channel Reach: Showcasing your products on TARGO and major e-commerce platforms such as Amazon, Noon, Jahez, Ninja, and more, to ensure maximum exposure.
- Wholesale Sales (B2B): Supplying your products to retailers and businesses through our network.
- Logistics Operations Management: Storage, shipping, delivery, and after-sales services.
- Integrated Marketing: Digital advertising campaigns, marketing content, and brand management on platforms.
- Analytics and Reports: Detailed performance data to track sales and make informed decisions.
- Flexible Collaboration Models: Direct purchase, commission-based sales, or on-demand agreements.
- Owners of foreign brands wishing to enter and expand in the Saudi market.
- Packaging companies with ready-to-sell products that meet market standards.
- Traders and distributors with strong deals or exclusive imported products at competitive prices.
- Submit an application through the "Join as a Supplier" page on our website.
- Provide the required documents (commercial registration, product information, professional product images, compliance certificates if available, and any additional documents required depending on your product category).
- The Salis team will review your file and approve it.
- Upload your products to our system, and we will handle listing them on TARGO, Amazon, Noon, Jahez, Ninja, and others.
- Payments are transferred periodically after deducting the agreed commission or costs.
- A detailed sales report (for each sales channel) is sent before each payment transfer.
- Instant access to multiple markets through a single platform.
- Reduced effort and costs through centralized management of your sales across various platforms.
- Active digital presence through a dedicated sales representative operating 24/7 to sell and promote your products with your brand’s quality and reputation.
🏷 Third: For Wholesale Customers (B2B)
- Store owners
- Cafes and restaurants
- Home-based businesses
- Traders and distributors
- Event and gift organizers
- Competitive Prices: The more you buy, the more you save.
- Wide Selection: Curated products from diverse global cultures and markets.
- Quantity Flexibility: Starting from a single carton for selected products.
- Flexible Shipping: Within the Saudi Arabia, with international shipping options.
- Dedicated Support: Via WhatsApp or email.
Through the "Wholesale Sales" page on our website or by contacting the sales team via the Contact Us page.
It varies depending on the product; some products are available starting from a single carton.
Prices depend on the quantity ordered — the larger the quantity, the greater the discount.
- Within Saudi Arabia: 2 to 5 business days (including order processing and shipping).
- International Shipping: For selected countries, as agreed.
- Bank transfer only, with payment according to pre-agreed terms.
- All prices are in Saudi Riyals (SAR), and a tax invoice will be issued.
Yes, for certain products and quantities, depending on service availability.
For full terms and conditions, please visit the Return and Exchange Policy page.